Service Desk
A Service Desk centralizes the management of customer requests, questions and problems. Enables faster and more efficient customer support by providing a centralized point of contact. Service agents can respond to property inquiries, transaction tracking, document status and other important issues in a timely manner, thereby improving customer satisfaction.
A Service Desk in the real estate industry can automate and efficiently manage internal processes, such as managing property viewing requests, coordinating the documentation necessary for real estate transactions, and tracking client requests. This improves operational efficiency and ensures that processes are carried out in a more organized and effective manner.
The Service Desk provides a centralized system for logging and tracking problems and requests. This is crucial in the real estate industry, where various issues related to transactions, properties, contracts, etc. can arise. Systematic monitoring allows for faster resolution and provides valuable data for continuous process improvement.
Automating your flows has never been so fast and easy
CRMUsing a mobile application, businesses will be able to create opportunities and see the commercial penetration effort in the market.
Service DeskCustomer service is centralized, even with multiple channels such as mobile banking, online banking, self-management and branches.
IntranetStandardizing profiles and roles in various bank branches improves Human Resources management, optimizes operations and increases productivity by clearly defining positions and allowing fluid changes.
SyncSingle sign-on can be applied to all banking solutions, adapting the solution to evolve according to needs