Service Desk
A Service Desk in HR provides a centralized point for employees to submit requests and queries related to HR issues. This includes time off requests, questions about company policies, payroll issues, benefits, among others. By centralizing these requests, efficiency is improved in the processing and tracking of each request, leading to faster and more effective attention to employee needs.
The implementation of a Service Desk allows the automation of processes related to human resources. For example, you can automatically manage task assignment, request status tracking, and report generation. Automation reduces administrative burden, minimizes errors and speeds up processes, contributing to more efficient management of human resources.
A well-implemented Service Desk contributes to a positive employee experience by providing quick and easy access to HR services and information. Employees can ask questions and resolve problems efficiently, which improves their satisfaction and contributes to a more positive work environment. In addition, the centralization of information and services in a Service Desk makes it easier for employees to find answers and necessary resources.
Automating your flows has never been so fast and easy
CRMUsing a mobile application, businesses will be able to create opportunities and see the commercial penetration effort in the market.
Service DeskCustomer service is centralized, even with multiple channels such as mobile banking, online banking, self-management and branches.
IntranetStandardizing profiles and roles in various bank branches improves Human Resources management, optimizes operations and increases productivity by clearly defining positions and allowing fluid changes.
SyncSingle sign-on can be applied to all banking solutions, adapting the solution to evolve according to needs