Intranet
Our Rootnet CRM has many benefits for our clients in the retail industry. In terms of how to differentiate your company, our CRM can help you segment your customer data in order to offer a personalized service for each customer based on their demographics, interests, spending history, etc. Additionally, for businesses that deal with multiple payment channels, integrating a CRM can help you analyze payment data and manage billing. By automating these processes, you can convert more leads into revenue.
With Rootnet Intranet, the business can create workflows for product delivery flow where information from order placement, order processing, shipment tracking, delivery and customer comments about each product is updated in real time. Additionally, Rootnet Intranet can detail other processes dealing with everything from customer complaints to sales items.
The Rootnet Service Desk can facilitate processes, such as returning products online. With this product, the customer only had to fill out a form and create the ticket on the platform and immediately the internal team could begin working on resolving the return. Other benefits of this product are: Constant support for clients, ability to prioritize certain requests over others, ease of collecting and analyzing data for reports, etc.
CRMUsing a mobile application, businesses will be able to create opportunities and see the commercial penetration effort in the market.
Service DeskCustomer service is centralized, even with multiple channels such as mobile banking, online banking, self-management and branches.
IntranetStandardizing profiles and roles in various bank branches improves Human Resources management, optimizes operations and increases productivity by clearly defining positions and allowing fluid changes.
SyncSingle sign-on can be applied to all banking solutions, adapting the solution to evolve according to needs