CRM
Many government institutions do not value the importance of improving the usability of the intranet to reach the desired result where the overall performance of the agency will be improved. To achieve this, it is important to improve interaction with the public or disseminate information through the usability of the website. In addition to improving the satisfaction of the general public, this leads to an increase in projects and the level of productivity of public officials are at least as valuable as those that increase the satisfaction of the general public. Improving usability can be key to improving government efficiency.
With our Sync module, government institutions can successfully integrate their different platforms with the Integrator solution, as well as monitor these different integrations. Another benefit is the use of robots to automate processes through the UiPath RPA module. In addition, we have more solutions such as Email Sync, Single Sign-on, etc.
Our Rootnet CRM is a different CRM solution that is specially designed to work in this environment and meet citizens' expectations. The objective of a CRM in this environment is to facilitate the strengthening of the citizen-centered service in a more efficient and profitable way.
CRMUsing a mobile application, businesses will be able to create opportunities and see the commercial penetration effort in the market.
Service DeskCustomer service is centralized, even with multiple channels such as mobile banking, online banking, self-management and branches.
IntranetStandardizing profiles and roles in various bank branches improves Human Resources management, optimizes operations and increases productivity by clearly defining positions and allowing fluid changes.
SyncSingle sign-on can be applied to all banking solutions, adapting the solution to evolve according to needs