A CRM in human resources facilitates candidate management throughout the entire recruitment process. It allows tracking of candidate profiles, effective communication during the hiring process and evaluation of suitable candidates for specific positions. Additionally, it provides a complete view of the history of interactions with each candidate.
CRM in human resources is not only limited to the recruitment phase, but can also be used to manage relationships with current and potential employees. It facilitates effective communication, tracking interactions, and personalizing the employee experience. This helps strengthen the relationship between the company and its employees, even after hiring.
A CRM can automate various processes in the human resources area, such as interview scheduling, candidate tracking, document management, and performance evaluation. Automating routine tasks frees up time for HR professionals to focus on more strategic aspects, such as talent development and workforce planning.
Using a mobile application, businesses will be able to create opportunities and see the commercial penetration effort in the market.
Customer service is centralized, even with multiple channels such as mobile banking, online banking, self-management and branches.
Standardizing profiles and roles in various bank branches improves Human Resources management, optimizes operations and increases productivity by clearly defining positions and allowing fluid changes.
Single sign-on can be applied to all banking solutions, adapting the solution to evolve according to needs